Has Market Connections been acquired by Doxim?
Yes, MCI has been acquired by Doxim in February 2019. Please read more details about the acquisition in our press release.
How long has your company been around?
We have been in the industry for over 20 years and have extensive experience working with REALTORS® across North America.
Am I locked into a contract?
Nobody likes finding surprises within the fine print. It is a service agreement, not a contract, and we offer competitive pricing with no hidden fees.
How does the newsletter get mailed out?
We give you the option of either a closed faced "invitational" style envelope or a window envelope to showcase your branding and photo.
How do I get more information?
You can contact us by phone at +1 (800) 387-6058 between 9 am - 5 pm (EST) or you can email us at firstname.lastname@example.org.
I am an existing client and have some questions, how do I contact you?
We have an excellent customer service team who are happy to help you with any questions or concerns you may have. Simply call us toll-free at (800) 387-6058 or email email@example.com.
Where can I access my invoices/receipts?
Your invoices/receipts are available on our secure customer service page here. If you do not have an existing account, please contact us for a Login ID and Password.
When does billing occur?
Recurring orders are billed early in the month.
When are my mailing list changes due?
Mailing list changes must be made online by midnight of the 1st of each month. Exceptions must be coordinated with a Customer Service Representative.
When are my layout changes due?
Layout changes must be submitted by midnight of the 1st of each month. Exceptions must be coordinated with a Customer Service Representative.
It’s past the deadline, where are my proofs?
Proofs are only generated on the first order and on subsequent changes. Proofs will generally follow 3-4 days after a change has been submitted.